Psychological Safety at Work I: Signals of Safety and Risk

What you'll learn

Through a recorded webinar, a presentation, a practical video scenario and short answers to common leadership questions, you will examine how leaders respond to mistakes, challenging feedback and differing opinions. You will explore ways to invite quieter voices into discussions, encourage questions and address problematic behaviour while maintaining accountability and professional relationships.

The course introduces the Observation → Curiosity → Impact → Next Steps framework for structuring difficult conversations. A one-week Leadership Challenge provides four practical exercises and an optional bonus activity to help you try small changes in your everyday interactions and reflect on what happens.

Designed for research managers, research group leaders, team leaders and research support professionals, the course offers practical ideas for supporting more open communication and collaborative working.

Who it´s for

Researchers, Research managers

Course objectives

By the end of this course, learners will be able to:

Explain what psychological safety means and why it matters for speaking up, sharing concerns and learning from mistakes.

Identify everyday leadership behaviours that encourage or discourage questions, feedback and differing perspectives.

Propose constructive responses to common team situations, including silence in meetings, dominant speakers, mistakes and open disagreement.

Use the Observation → Curiosity → Impact → Next Steps framework to plan a difficult conversation that addresses a concern while maintaining professional respect.

Practise the four Leadership Challenge behaviours over one week and summarise observations from the accompanying reflections.

Completion & certification

Open access course with no certification.

Lecturer

Pavla Líčeníková

Institution

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